Booking requests

No suitable slot? Let customers ask for the time they need

When the calendar is full, let customers save the timeframe they need and stay connected to future availability.

Unavailable does not have to mean lost

A customer may need Tuesday after work or any morning this week. A structured request captures that intent instead of ending the booking journey.

Requests can include service, employees and a preferred time window, giving MultiBooking the context to react when a match appears.

Flexible time windows
Customers can describe when they are available instead of choosing only from the slots currently on screen.

Connected to real availability
Requests remain useful because they can be compared with schedule changes and newly opened time.

Relevant notifications
When a matching opportunity appears, the customer can be notified instead of having to keep checking.

Quick return to booking
A customer who is already interested can move back into the booking flow with the right context.

How it works

They keep the same service context instead of abandoning the booking flow.

The request records when they would actually be able to attend.

Relevant schedule changes can be evaluated against the saved request.

When suitable time appears, the customer can return and try to secure the appointment.

Join the beta and help us refine booking requests around real customer availability.